Tenant FAQs

Find answers to common questions about renting, applications, payments, maintenance, and more. Whether you're a current tenant or just getting started, this resource is here to guide you.

Frequently asked questions

Can you hold a place before I apply?

Unfortunately, we cannot hold a property without a completed application. All properties are offered on a first-come, first-served basis to qualified applicants, so we encourage you to apply as soon as possible to secure your preferred rental.

Do I pay first month’s rent and last month’s rent with my security deposit?

Yes, typically you will need to pay the first month’s rent, the last month’s rent, and a security deposit before moving in. This ensures financial security for both parties and helps facilitate a smooth start to your lease.

How old do you have to be to apply?

All applicants must be at least 18 years old to apply. Each individual aged 18 or older who will reside in the property must complete a separate application.

Is the deposit refundable?

Yes, your security deposit is fully refundable, provided the property is returned in the same condition as when you moved in, excluding normal wear and tear. A final inspection will be conducted to assess any damages or necessary repairs.

Who needs a cosigner?

Whether a cosigner is required is evaluated on a case-by-case basis and ultimately decided by the property owner. Typically, a cosigner may be requested if an applicant does not meet income or credit requirements.

You have a property I want to rent. How do I apply?

You can apply directly online through our website. You can reach us out through out Contact Us Page for more inquiries.

How do I pay rent?

Rent payments can be made easily and securely through online.

I want to get a pet. What do I do?

Pet approvals are handled on a case-by-case basis and are subject to owner approval. If you wish to add a pet to your lease, please contact us so we can review the pet policy for your specific property.

I want to move out, but my roommate wants to stay. What do I do?

If one roommate wishes to stay while another moves out, the remaining tenant must reapply and go through the same screening process to ensure they qualify on their own. Please contact our office so we can help guide you through the transition.

My lease expiration is coming and I want to move out. What do I do?

If you're planning to move out at the end of your lease, just give us a call and we’ll assist you with the proper notice procedures and next steps. We aim to make your move-out process as simple as possible.

Who is responsible for paying for repairs and maintenance requests?

Responsibility for repairs and maintenance is determined on a case-by-case basis. In most situations, the property owner covers the cost of necessary repairs, but this can vary depending on the nature of the issue and the terms of your lease.

Still have questions? We’re here to help.

If you didn’t find what you were looking for in our FAQs, feel free to reach out and we’re happy to assist you.